Terms & Conditions
Last Updated: August 8, 2026
Welcome to PLDD | AI Powered Supply (“PLDD,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of the PLDD website, platform, services, content, and related products (collectively, the “Services”).
By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Services.
1. About PLDD
PLDD | AI Powered Supply is a technology-driven product recommendation and supply intelligence company based in Vancouver, British Columbia, Canada.
PLDD uses artificial intelligence, machine learning, data analysis, and industry expertise to help businesses identify and evaluate products based on factors such as quality, data, performance, and other relevant criteria.
Our Services may be used by restaurants, restaurant groups, e-commerce businesses, retailers, and other organizations seeking data-driven product recommendations and supply solutions.
2. Use of Our Services
You may use the Services only for lawful business and commercial purposes and in accordance with these Terms.
You agree that you will not:
Use the Services for any unlawful, fraudulent, or unauthorized purpose;
Attempt to gain unauthorized access to any part of our website, systems, accounts, or data;
Interfere with or disrupt the operation or security of the Services;
Copy, reproduce, modify, distribute, or commercially exploit our website or proprietary content without our written permission;
Use automated systems, scraping tools, bots, or similar technologies to collect information from the Services without our prior written authorization;
Introduce malicious code, viruses, or other harmful technologies;
Misrepresent your identity or affiliation with an organization;
Use information obtained through the Services in a manner that violates applicable laws or third-party rights.
We reserve the right to suspend or terminate access to the Services where we reasonably believe that these Terms have been violated.
3. AI-Powered Recommendations
PLDD uses artificial intelligence and machine learning technologies to analyze information and generate product recommendations.
Our recommendations are intended to assist businesses with product discovery, comparison, sourcing, and decision-making. They should not be considered a guarantee that a particular product will achieve a specific financial, operational, commercial, or other result.
AI-generated recommendations may depend on the quality, availability, completeness, and accuracy of the underlying information and data.
You remain responsible for independently evaluating products and making your own purchasing, sourcing, operational, and business decisions.
PLDD does not guarantee that every recommendation will be suitable for your particular business, market, customers, regulatory requirements, budget, or operational circumstances.
4. Accuracy of Information
We make reasonable efforts to provide useful and relevant information through our Services. However, we do not guarantee that all information, product data, recommendations, descriptions, pricing, availability, performance information, or other content is complete, accurate, current, or error-free.
Product information may originate from third parties or external sources and may change without notice.
You should verify important product, pricing, availability, regulatory, nutritional, technical, or commercial information directly with the relevant supplier or manufacturer before making a purchase or business decision.
5. Third-Party Products and Suppliers
PLDD may provide information or recommendations relating to products, suppliers, manufacturers, retailers, or other third parties.
Unless expressly stated otherwise, PLDD is not the manufacturer, supplier, seller, distributor, or owner of third-party products.
Any transaction, purchase, agreement, or relationship between you and a third-party supplier is between you and that third party.
PLDD is not responsible for:
The quality, safety, legality, or performance of third-party products;
Product availability or delivery;
Supplier performance;
Product warranties;
Returns, refunds, or exchanges;
Shipping or fulfillment;
Third-party pricing or terms;
Any dispute between you and a third-party supplier.
6. Intellectual Property
All content and materials made available through the Services, including but not limited to text, graphics, logos, branding, designs, software, interfaces, databases, algorithms, AI systems, documentation, and other materials, are owned by or licensed to PLDD unless otherwise indicated.
The PLDD name, branding, logos, and related marks may not be used without our prior written permission.
Nothing in these Terms grants you ownership of PLDD’s intellectual property.
Subject to these Terms, PLDD grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purpose.
7. User-Submitted Information
If you submit information, data, documents, product information, business information, feedback, or other materials to PLDD, you represent that you have the right to provide such information and that doing so does not violate any applicable law or third-party rights.
You remain responsible for the information you submit.
You grant PLDD the rights reasonably necessary to receive, process, store, analyze, and use submitted information to provide and improve the Services, subject to our Privacy Policy and any separate agreement between you and PLDD.
8. Confidential Information
If you provide confidential business information to PLDD, we will handle such information in accordance with applicable law and any separate confidentiality obligations or agreements that apply to the parties.
You should not submit highly sensitive information through publicly accessible portions of the website unless specifically requested or authorized by PLDD.
9. Fees and Commercial Agreements
Certain PLDD Services may be subject to fees, subscription charges, project fees, or other commercial terms.
Where applicable, pricing, payment terms, subscription conditions, cancellation provisions, and other commercial arrangements will be communicated separately and may be governed by an additional agreement, order form, proposal, or service agreement.
If there is a conflict between these Terms and a separately signed written agreement with PLDD, the signed agreement will govern to the extent of the conflict.
10. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
PLDD does not warrant that:
The Services will always be available or uninterrupted;
The Services will be free from errors or defects;
AI-generated recommendations will always be accurate or suitable;
Product information supplied by third parties will always be accurate or current;
The Services will produce a particular business, financial, operational, or commercial result;
The Services will meet every individual business requirement.
You use the Services at your own discretion and risk.
Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded under applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, PLDD and its directors, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of, or inability to use, the Services.
This includes, without limitation, losses relating to business interruption, lost profits, lost revenue, lost opportunities, loss of data, or reliance on product recommendations.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
12. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless PLDD and its directors, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:
Your violation of these Terms;
Your misuse of the Services;
Your violation of applicable law;
Your violation of third-party rights; or
Information or materials you submit through the Services.
13. Third-Party Websites and Services
The Services may contain links to third-party websites, platforms, products, or services.
These links are provided for convenience and do not necessarily constitute an endorsement by PLDD.
PLDD does not control third-party websites and is not responsible for their content, privacy practices, security, availability, or terms.
You should review the applicable terms and privacy policies of third-party services before using them.
14. Changes to the Services
PLDD may modify, update, suspend, or discontinue all or part of the Services at any time, with or without notice, subject to applicable law and any contractual obligations.
We may also update these Terms from time to time.
When we make material changes, we may update the “Last Updated” date above and, where appropriate, provide additional notice.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
15. Termination
PLDD may suspend or terminate your access to the Services if you violate these Terms, misuse the Services, create security risks, or where termination is otherwise reasonably necessary.
You may stop using the Services at any time.
Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and applicable governing law provisions, will continue to apply.
16. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict-of-law principles.
Subject to any mandatory rights or remedies available under applicable law, disputes arising from or relating to these Terms or the Services will be subject to the applicable courts located in British Columbia, Canada.
17. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
18. Entire Agreement
These Terms, together with any applicable additional agreements or policies referenced herein, constitute the agreement between you and PLDD concerning your use of the Services.
19. Contact Us
If you have questions about these Terms, please contact PLDD through our contact page:
PLDD | AI Powered Supply
6/F, 905 West Pender Street
Vancouver, B.C. V6C 1L6
Canada
Contact:
https://pldd.io/contact/