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Privacy Policy

Last Updated: August 8, 2026

PLDD | AI Powered Supply (“PLDD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and use through our website, platform, and Services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, or use our Services.

By using our website or Services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

PLDD | AI Powered Supply

6/F, 905 West Pender Street
Vancouver, B.C. V6C 1L6
Canada

PLDD provides AI-powered product recommendation and supply intelligence services for businesses, including restaurants, restaurant groups, e-commerce businesses, retailers, and other organizations.

Our technology combines machine learning, data analysis, product information, and industry expertise to help businesses identify products based on quality, data, performance, and other relevant criteria.

2. Information We Collect

Depending on how you interact with PLDD, we may collect the following categories of information.

Information You Provide

When you contact us, request information, submit an inquiry, or otherwise communicate with us, we may collect information such as:

  • Name;

  • Business or organization name;

  • Job title or professional role;

  • Email address;

  • Telephone number;

  • Business address;

  • Information contained in your messages or inquiries;

  • Product or sourcing requirements;

  • Other information you voluntarily provide.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Pages visited;

  • Referring website;

  • Date and time of visits;

  • Website interaction information;

  • General usage and diagnostic information.

The specific information collected may depend on the technologies and services implemented on our website.

3. How We Use Personal Information

We may use personal information for purposes including:

  • Responding to inquiries and requests;

  • Providing and managing our Services;

  • Communicating with users and business customers;

  • Understanding customer needs and requirements;

  • Providing product recommendations and supply-related services;

  • Improving our website, platform, technology, and Services;

  • Analyzing usage and performance;

  • Maintaining website and system security;

  • Detecting and preventing fraud, abuse, and unauthorized activity;

  • Managing business relationships;

  • Sending service-related communications;

  • Sending marketing communications where permitted by applicable law and subject to your preferences;

  • Complying with legal and regulatory requirements; and

  • Other purposes that are disclosed to you at the time information is collected or otherwise permitted by law.

4. AI and Data Processing

PLDD uses artificial intelligence and machine learning technologies as part of its Services.

Information provided to PLDD may be processed using automated technologies to help analyze product requirements, evaluate information, identify patterns, and generate recommendations.

We take reasonable measures to ensure that personal information is handled appropriately in connection with these processes.

AI-generated outputs may not always be accurate or complete. Personal information should only be provided where it is reasonably necessary for the purpose for which it is being submitted.

Where appropriate, PLDD may use aggregated, de-identified, or anonymized information to analyze trends, improve its technology, conduct research, and improve its Services.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, analytics technologies, and similar technologies to operate the website, understand website usage, improve functionality, and support security and performance.

Cookies may be used for purposes such as:

  • Essential website functionality;

  • Security;

  • Remembering preferences;

  • Analytics and performance measurement;

  • Understanding how visitors use the website;

  • Improving our Services; and

  • Marketing or advertising, where applicable.

The specific cookies and technologies used may change as our website and Services develop.

You may be able to control or disable certain cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. Analytics and Third-Party Services

We may use third-party service providers to assist with website analytics, hosting, communications, security, technology infrastructure, customer support, marketing, and other business functions.

These providers may process information on our behalf and may have access to information only as reasonably necessary to provide their services.

Where third-party services collect information directly through our website, their own privacy policies may also apply.

7. How We Share Personal Information

We do not sell personal information in exchange for monetary consideration.

We may disclose personal information where reasonably necessary to operate our business and provide our Services, including to:

  • Service providers and technology vendors;

  • Hosting and infrastructure providers;

  • Analytics providers;

  • Communications and customer-support providers;

  • Professional advisers;

  • Legal and regulatory authorities where required;

  • Business partners where necessary to provide a requested service;

  • A purchaser, successor, or other party involved in a corporate transaction; and

  • Other parties where you have provided consent or disclosure is otherwise permitted or required by law.

We require service providers handling personal information on our behalf to use appropriate safeguards and handle information in accordance with applicable requirements.

8. International Processing

Some of our service providers, technology infrastructure, or business partners may be located outside Canada.

As a result, personal information may be processed or stored in countries other than Canada and may be subject to the laws of those jurisdictions.

Where personal information is transferred to another jurisdiction, PLDD will take reasonable measures appropriate to the circumstances to protect the information and comply with applicable privacy obligations.

9. Data Security

PLDD takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the nature and sensitivity of the information and the purpose for which it was collected.

When information is no longer required, we may securely delete, destroy, anonymize, or de-identify it, subject to applicable legal and operational requirements.

11. Your Privacy Rights

Depending on applicable privacy laws and your circumstances, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Ask questions about how your personal information is collected or used;

  • Withdraw consent where processing is based on consent, subject to legal or contractual limitations;

  • Request deletion of information where permitted by applicable law;

  • Object to or restrict certain uses of personal information where permitted;

  • Request information about our privacy practices; and

  • Make a privacy-related complaint.

Some rights may be subject to legal exceptions or limitations.

To exercise a privacy right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

12. Marketing Communications

Where permitted by applicable law, PLDD may send you information about our Services, products, updates, or business offerings.

You can unsubscribe from marketing communications by using the unsubscribe mechanism included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send necessary transactional, administrative, security, or service-related communications.

13. Children’s Privacy

Our Services are intended for businesses and professional users and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

PLDD is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

15. Business Information

Because PLDD provides services primarily to businesses, some information submitted to us may relate to a business rather than an identifiable individual.

Where business information contains personal information, we will handle the personal information in accordance with applicable privacy laws and this Privacy Policy.

16. Privacy Breaches

If PLDD becomes aware of a privacy breach involving personal information, we will assess and respond to the incident in accordance with applicable privacy laws and regulatory requirements.

Where legally required, we will notify affected individuals and/or relevant regulatory authorities.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where appropriate, we may provide additional notice of material changes.

18. Contact Us About Privacy

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or PLDD’s handling of personal information, please contact us.

PLDD | AI Powered Supply
6/F, 905 West Pender Street
Vancouver, B.C. V6C 1L6
Canada

Contact Page:
https://pldd.io/contact/

When submitting a privacy request, please provide sufficient information for us to understand and respond to your request. We may request additional information to verify your identity where appropriate.

19. Applicable Privacy Laws

PLDD is based in British Columbia, Canada, and handles personal information in accordance with applicable Canadian privacy legislation.

Depending on the nature of the information, the individuals involved, and the Services being provided, different privacy laws may apply.

This Privacy Policy is intended to describe our general privacy practices and does not limit any rights that you may have under applicable privacy legislation.

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